Information Governance

Data Policy

Last Updated: Version 1.0

01. Scope

This Data Policy governs the collection, processing, storage, and management of data across all HFAC digital and operational systems.

It applies to clients, partners, and all individuals whose data is processed by HFAC in the course of its operations.

02. Data We Process

Client Data Personal identification, contact, and travel preference data collected in the course of service delivery.

Operational Data Flight data, scheduling records, and operational logs generated in the course of service execution.

Platform Data Technical data generated through interaction with HFAC digital platforms, including access logs and usage patterns.

03. Data Retention

Data is retained for the minimum period necessary to fulfil its stated purpose and meet applicable regulatory obligations.

04. Data Storage & Location

All data is stored within secure systems, in jurisdictions consistent with the legal frameworks applicable to HFAC operations.

05. Third-Party Data Processing

Where data is processed by third parties on HFAC's behalf, such parties operate under binding data processing agreements that reflect HFAC's standards.

06. Data Governance

HFAC maintains internal governance structures to oversee data compliance, respond to data subject requests, and manage incidents.

07. Cookies & Tracking

Our digital platforms use cookies and similar technologies for operational and analytical purposes.

You may manage cookie preferences through your browser settings or our platform's consent interface.

08. Contact

For all data-related enquiries, please contact us through our enquiry form.

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